The Blue Gate (PTY) LTD T/A Blue Gate
Registration Number: 2019/579885/07
46 Ehmke Street, Nelspruit, 1201, South Africa

Last Updated: March 2026

1. Introduction

The Blue Gate (PTY) LTD T/A Blue Gate (“Blue Gate”, “we”, “us”, “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with us online or in-store.

2. Information We Collect

We may collect the following personal information:

• Full name
• Email address
• Contact number
• Billing and delivery address
• Payment information (processed securely via third-party providers)
• Order history
• IP address and browsing behaviour
• Any information you provide through contact forms

We only collect information necessary for legitimate business purposes.

3. How We Use Your Information

Your information may be used to:

• Process and fulfil orders
• Deliver products
• Communicate regarding purchases or enquiries
• Send marketing communications (only if you opt in)
• Improve website functionality and customer experience
• Comply with legal and tax obligations
• 4. Sharing of Information

We do not sell your personal information.

We may share your information with:

• Courier partners
• Payment processors
• IT and website service providers
• Accountants or legal advisors (where required by law)

All third parties are required to handle your data securely and in compliance with POPIA.

5. Data Security

We implement appropriate technical and organisational measures to safeguard your information, including:

• Secure payment gateways
• SSL encryption
• Restricted internal access

However, no online system is completely secure. Use of our website is at your own risk.

6. Your Rights Under POPIA

You have the right to:

• Request access to your personal information
• Request correction or deletion
• Withdraw consent for marketing
• Lodge a complaint with the Information Regulator of South Africa

Requests may be submitted to: info@bluegate.co.za

7. Cookies

Our website uses cookies to improve functionality and user experience.

You may disable cookies in your browser settings, but certain features may not function properly.

8. Retention of Information

We retain personal information only as long as necessary for business, legal, or tax purposes.

9. Contact Details

For privacy-related queries:

The Blue Gate (PTY) LTD
46 Ehmke Street
Nelspruit
Email: info@bluegate.co.za
Phone: 0615359137